EXCHANGES & RETURNS

• We put great amount of effort to give you one of our finest pieces . Each pieces are crafted with best quality fabric and work.
• IF for some reason ,you wish to exchange your product, we would like you to contact our customer care team +91 9712507509 and write us At orders.avadh@gmail.com along with order number and an image of the piece purchased. Our customer care team will guide you through the process of returning and exchanging our pieces.

OUR TERMS AND CONDITIONS FOR RETURNS & EXCHANGE IS AS FOLLOWS:-

• You must return us the product within 7 days of delivery.
• Please ensure that the Product is returned unused with all the tags attached .
• According to company’s policy we deserves all rights to inspect the condition of the product before processing any returns or exchanges.
• The product SHOULD BE IN its original condition and packaging. The product should not be damaged or soiled.
• Product with Any Signs of being worn before will not be eligible for returns or exchange and it will be sent back to the customer.
• Goods are faulty if they are received damaged. Product that are damaged as a result of normal wear and tear are not considered to be faulty .
• If you would like to exchange a faulty item instead of obtaining a refund, please be aware that we can only replace it for the same product in the same size, subject to availability.
• We do not provide refund on any product sold. Once our pieces are sold they can be exchanged for replacement.
• A credit note is only given if the product is not available in the same size or pattern.
• All custom made orders are non-returnable.
• The cost for shipping the product back to us is to be borne by you. When we deliver your corrected piece, company will take care of the shipping.
• Please send us an email to orders.avadh@gmail.com with order no and attach an image of the piece purchased. Once you have mailed us, please ship out the pieces to the following address:
  
  
  AVADH , 
  19, Vishwakarma, 
  Near indian oil petrol pump , 
  Opp Shivalik Hyundai Showroom,
  Near forever 21 
  Jodhpur Crossroad, 
  Ahmedabad, Gujarat 380015  
  Contact number : +919712507509
  
  

IMPORTANT INFORMATION

• Though we use some of India's largest logistics companies for shipping, we are bound in coverage by their reach. In case your address is in a location not served by them we would contact you to find an alternative solution to make your pieces reach you. In case of any queries and doubts, we are happy to be of service. Just drop us an email orders.avadh@gmail.com.